IT Support in Wiltshire
  Crop Circle Country

MORE FREE TIPS   Microsoft's Internet Explorer is the most commonly used browser and is thus a target for virus attacks. Using any other browser is likely to be more secure.   more Why I do not recommend Internet Explorer What are all those windows updates for ? Yet another security update ? Because everyone with a PC has Microsoft's Internet Explorer, this is the target of a large proportion of hacker/virus/spy-ware attacks and so using ANY other browser is likely to be more secure. If this is unclear, the browser is the program (tool) that you use to read web pages (eg the google search page). I prefer and recommend Mozilla Firefox as I find this is the fastest and is clear of adverts but some other popular choices of browser are Opera, Chrome (Google) and Safari (Apple).   less   Protect your Windows COA by applying clear tape over the number to ensure that it does not deteriorate over time.   more Protect your Windows COA Being able to read the license number on the windows Certificate Of Authority is essential if your laptop requires reloading. Microsoft have stopped adding the glossy cover so I am seeing that the Vista and Windows 7 COA’s are becoming unreadable quite quickly. I recommend that you protect these by applying clear tape over the number to ensure that it does not deteriorate over time. I do this as a rule myself whenever I notice that one is becoming worn out.   less   If your Internet Service Provider (e.g. BT) is down for maintenance you may need to turn off the modem and then turn it back on again. The modem will try to connect and you will be reconnected.   more Why you might need to reset your modem Sometimes it is necessary for your Internet Service Provider (ISP), for example BT, to turn off the service for maintenance reasons. This is usually done overnight so you do not have downtime during the day. Your modem will retry a few times to connect but if the service is down for an extended time the modem will give up and you will still be unconnected when service resumes. It should not happen more than once a month. To solve this problem turn off the modem and then turn it back on again. The modem will try to connect and you will be reconnected. Of course, if not you should call PC Doctor Dave on 01672 564293.   less

ABOUT US Dave and Lizzie have been together for over 12 years having met when Dave went to Amsterdam for a six month contract! They returned to England in February 2008 after taking a 18 month working holiday in New Zealand and the Americas. Dave first started in the computer industry in 1978 when he joined a scientific research company after he left university. As the Computer department consisted of 4 people (Manager, secretary, statistician and Dave) it was vital that he mastered all aspects of computing. Over the 17 years Dave spent with this company, the computer industry changed beyond recognition and Dave moved up the ladder as more people joined the department but Dave always kept up with new developments. In 1995 the company was taken over and Dave was made redundant along with most of the top managers. With the extensive set of skills he had gained, Dave had little trouble finding contract work and over the next few years he fulfilled a variety of very different contracts working as:   Database administrator   Software developer   Web site builder   Unix administrator   Analyst/programmer   PC support specialist   XP migration project manager   System integration technician   Business Analyst Many of his contracts have been with large banks and that he regained his previous contract in Holland after 18 months away in New Zealand is testimony to the value in which he was held. Lizzie has worked for most of her career as a contract 3D designer in the petrochemical industry. During this career, she acquired many computer skills and, since marrying Dave, she has learned a great deal more. Lizzie is able to complement Dave by:   Acting as a backup in busy times   Providing computer training personalised to your needs   Marketing the business   Performing reload and virus removal operations   Answering the phone   Organising the calendar Together this husband and wife make an unbeatable team.

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