IT Support in Wiltshire
  Crop Circle Country

MORE FREE TIPS   If anyone sends you an email that tells you a virus is coming or some problem with your mobile phone and you should forward the warning, please do not bother.    more Hoax emails I keep getting ‘helpful’ mails from various people warning me about various issues. If anyone sends you an email that tells you a virus is coming or some problem with your mobile phone and you should forward the warning, please do not bother. Look up the title of the email in Google instead (adding the word hoax) and you will discover that it is a hoax like all the others.   less   When you use some peer-to-peer programs like uTorrent, Vuze, BitLord & Sopcast that let you illegally download from and share files with other people, you are increasing the odds that you’ll get a virus on your computer.    more Peer-to-peer Programs and viruses When you use some peer-to-peer programs like uTorrent, Vuze, BitLord & Sopcast that let you illegally download from and share files with other people, you are increasing the odds that you’ll get a virus on your computer. There are safe places to download files, but programs like these are not those kinds of places. As nice as it can be to share files and watch live television from all over the world, it isn’t worth it to deal with a questionable, and mostly illegal, operation. Increasingly I am finding that many of the PCs that I get in with a virus has one of these programs. Be warned.   less   It seems like Microsoft don’t want you to know it but they have released a converter for the old versions of word.    more Microsoft Office File Format conversion Do you keep getting email with an attachments that you can't read ? Convinced you need to upgrade Microsoft Office to 2010 ? Think again ! It seems like Microsoft don’t want you to know it but they have released a converter for the old versions of word (and excel etc) to read the new document format. What’s more it’s FREE ! Just go to this microsoft site, download and install. less

SERVICES The following list gives an indication of the services we can provide. Expand to get more information.   Virus removal and other software problems   more   Virus removal and other software problems   less If you have had a virus before you will know just what a nightmare it can be. If you are downloading anything from the internet a good anti-virus / anti-spyware product is essential. It can take many hours of effort to clean a PC if you are unfamiliar with removal techniques. We can help you choose the right product (and some are free) and install it for you. Or if you are infected already, we'll sort things out and give you back a clean PC. We offer a fixed price virus removal service with a 2 week guarantee period. Our aim is to return your PC within 48 hours. This service is only from base and not at your site as scans can take several hours. We can also advise on other security issues such as internet banking and how to protect any confidential data. Did you know for example that a high percentage of trojans (a type of virus) target Internet explorer and that you do not need to use this ? You may wish to restrict the sites that others have access to and we can help with that too. For businesses there are different security issues. Why not let us advise you in a business consultation?   Broadband and wireless network setup   more   Broadband and wireless network setup   less Most modern laptops are supplied fitted with a wireless network adaptor so why not install a wireless network so you can use it anywhere in the house or even outside when the weather warms up. We can also supply an internal card or plug-in device for desktop computers which avoids cables running around the house when you have more than one computer. If you have issues with children having unrestricted access we can show you how to control this. We will also make sure the wireless network is secure (this is essential if you don't want your identity stolen). Not only will we advise you on the choice of provider (and it is a minefield so beware those hidden charges) but we can also install it and make sure everything is running smoothly. May be you want to share files and printers between computers ? We can set that up for you.   Performance issues   more   Performance issues   less If your computer is running slowly, but it used to be fine, there are many things that we can do to speed it up again. In some cases it may even go faster than it did when you bought it! In many cases this requires the fitting of additional parts but we can often supply these second hand (for desktop computers) at very low rates.   Hardware replacement or installation   more   Hardware replacement or installation   less If you have a defective laptop or desktop computer, we can obtain and fit new components. Jobs that have been undertaken in the past include card installation, new disk drives, new CD/DVD drives, replacing motherboards, power supplies, adding memory, laptop screens, repair of laptop power connection and the cleaning of a laptop after coffee was spilt over keyboard ! We can setup your printer, scanner, webcam, sound system, link to your TomTom or mobile phone or whatever it is you wish to connect. In short if it can be replaced we've probably done it before.   E-mail   more   E-mail   less Still using email through your web browser ? Want to download multiple e-mail addresses ? Need help with organising your zillions of e-mail messages ? Beseiged by spam ? We can help.   Web sites   more   Web sites   less Dave produced his first web page in 1987 when HTML was written with a text editor. Although modern tools can speed the job up, having a thorough understanding means that very efficient pages can be produced. This website serves as an example of what we can do ! We can demonstrate other web sites that we have built but you might like to look at the following links: our Blog including travels to NZ and beyond, Stable Cottage - Milton Lilbourne, PR Elletson, Pewsey Parish Council, North Wilts Training Group, Avebury Ploughing Association, Plumwood Lake, Casa delle Rondinelle, and (although not originally written by us) we now maintain Pewsey Heritage Centre and Pewsey Village website.   Bespoke software as required   more   Bespoke software as required   less Need a special program to do calculations ? Does your business have special needs ? We can source or produce the right software for you at a reasonable rate. It may be that we have already done something similar for another customer in which case a reduced rate will apply. Please talk to us about your needs and we will give a fixed price quote and time estimate. We have created an integrated database for a small business initially for our own use but now this has been sold to others including a plumber, an electrician, a 'man with a van' and a water filter company. You can benefit too. Why not take a look at our demo.   Analysis of business needs to improve efficiency   more   Analysis of business needs to improve efficiency   less You might be surprised to know that Dave is an experienced Business Analyst and has worked for major banks in this capacity. He is more than qualified to advise you efficient methods of doing business, especially how to get the most out of your computers and can advise you on security issues for your business. The first meeting is free (up to one hour) so why hesitate to find out what we can do to help you. collapse all expanded text

Copyright ©2012 www.pcdrdave.co.uk